Terms & Conditions

Welcome to Zensken Medical Aesthetics ("Zensken," "we," "our," or "us").

These Terms & Conditions govern your use of our website at https://www.zensken.com, your interactions with our business, and your participation in our SMS messaging program.

By using our website or services, you agree to these Terms & Conditions to the extent permitted by applicable law. Participation in SMS messaging requires separate, voluntary consent as described below.

1. About Zensken Medical Aesthetics

Zensken Medical Aesthetics is a medical aesthetics business located in Phoenix, Arizona.

Our services and offerings may include aesthetic consultations, cosmetic injectable treatments, skincare services, aesthetic injector education, and professional medical aesthetics support services.

Information provided on our website is intended for general informational purposes and does not establish a patient-provider relationship or replace individualized medical advice.

2. SMS Messaging Program

Program Name: Zensken Medical Aesthetics SMS Messaging Program

Zensken offers text messaging communications to customers, patients, prospective patients, and individuals interested in our services or professional education programs who have provided appropriate consent.

Depending on the specific program you opt into, messages may include:

Responses to inquiries and consultation requests
Appointment confirmations and reminders
Scheduling and rescheduling information
Follow-up communications related to requested services
Aesthetic injector training inquiries and program information
Medical director service inquiries
Customer service communications
Promotional offers, special events, and service announcements, when separately authorized

Marketing and non-marketing messages are subject to their respective consent choices.

3. SMS Consent

By voluntarily selecting the applicable SMS consent option on a Zensken form or otherwise providing valid, documented consent through an approved enrollment method, you authorize Zensken Medical Aesthetics to send text messages to the mobile number you provided.

Your consent applies only to the messaging categories for which you opted in.

Consent to receive promotional or marketing messages is separate from consent to receive non-marketing messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Zensken.

Submitting a contact form or providing a telephone number does not, by itself, constitute consent to receive recurring marketing text messages.

Messages may be sent using automated technology where permitted by applicable law and your consent.

4. Message Frequency

Message frequency varies based on your interactions with Zensken, your appointment activity, your inquiries, and the messaging programs to which you have subscribed.

You may receive recurring messages when you have opted into an ongoing SMS program.

The number of messages may vary depending on scheduling activity, requested follow-up, or promotional communications.

5. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving text messages according to your wireless service plan.

Zensken is not responsible for charges imposed by your wireless carrier.

6. How to Opt Out of SMS Messages

You may opt out of receiving SMS messages from Zensken Medical Aesthetics at any time by replying STOP to any text message you receive from us.

After you send STOP, you may receive a final confirmation message acknowledging your request. You will no longer receive messages from the opted-out SMS program unless you provide new consent.

You may also contact Zensken directly at 623-824-1727 to request assistance with your communication preferences.

7. How to Get Help

For help with our SMS messaging program, reply HELP to any text message you receive from Zensken Medical Aesthetics.

You may also contact our team at 623-824-1727 or visit https://www.zensken.com for assistance.

8. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

SMS delivery is subject to mobile network availability, carrier restrictions, device compatibility, and other factors beyond Zensken's control.

We cannot guarantee that every message will be delivered immediately or successfully.

9. Privacy and Information Protection

We respect your privacy and protect SMS opt-in information in accordance with our Privacy Policy.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile information and SMS consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

10. Medical Information and Emergencies

SMS communications are not intended for medical emergencies or urgent clinical concerns.

Do not rely on text messages for emergency medical advice, diagnosis, or treatment.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

For non-emergency concerns following an aesthetic treatment, contact Zensken using the instructions provided by your treating clinician.

Text messaging may not be a secure communication method for sensitive medical information. Please avoid transmitting confidential medical details through standard SMS unless specifically instructed to use an appropriate communication channel.

11. Appointment Requests and Scheduling

Submitting an appointment request through our website, forms, or messaging program does not guarantee an appointment until it has been confirmed by Zensken.

Appointments may be subject to availability, provider scheduling, eligibility, consultation requirements, and applicable office policies.

Cancellation, rescheduling, deposit, or refund terms, when applicable, may be provided separately during booking.

12. Treatment Information and Results

Information about aesthetic treatments, products, and services on our website is provided for educational and informational purposes.

Individual treatment suitability, recommendations, risks, and outcomes depend on professional assessment and personal circumstances.

No particular aesthetic result is guaranteed.

All medical treatments are subject to appropriate consultation, informed consent, and applicable clinical requirements.

13. Professional Training and Education

Information about aesthetic injector training or professional education is intended for individuals who meet applicable program eligibility requirements.

Completion of a private training program does not independently grant a professional license, expand an existing license, authorize a participant to perform procedures outside their lawful scope of practice, or guarantee employment.

Program requirements, enrollment policies, and other applicable terms may be provided separately.

14. Website Content and Intellectual Property

Unless otherwise stated, the text, images, branding, graphics, and other original content displayed on the Zensken website are owned by or licensed to Zensken.

You may not reproduce, distribute, or commercially exploit protected website content without appropriate permission, except as permitted by law.

15. Acceptable Website Use

You agree not to use our website or communication systems to:

Submit fraudulent or misleading information
Interfere with website functionality or security
Attempt unauthorized access to systems or data
Transmit malicious software
Engage in unlawful or abusive conduct
Misuse appointment forms or messaging systems

We reserve the right to restrict access or respond to misuse as permitted by law.

16. Third-Party Services

Our website may integrate with third-party appointment platforms, payment processors, communication providers, and other service providers.

Certain third-party services may have additional terms and privacy policies.

Zensken is not responsible for the independent operation of third-party websites or services outside our control, except as required by applicable law.

17. Limitation of Liability

To the extent permitted by applicable law, Zensken is not responsible for losses arising solely from temporary website interruptions, technical errors, or messaging delivery failures outside our reasonable control.

Nothing in these Terms & Conditions limits rights or remedies that cannot lawfully be excluded, including applicable rights related to medical care, professional negligence, consumer protection, or privacy.

18. Changes to These Terms

Zensken may revise these Terms & Conditions periodically to reflect changes in business operations, website functionality, communication practices, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Material changes to an SMS program will be handled in accordance with applicable consent and notification requirements.

19. Contact Information

For questions regarding these Terms & Conditions, our services, or our SMS messaging program, contact:

Zensken Medical Aesthetics
Phoenix, Arizona
Phone: 623-824-1727
Website: https://www.zensken.com

SMS Support: Reply HELP for assistance.
SMS Opt-Out: Reply STOP to unsubscribe.

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Terms & Conditions